Privacy Policy

21st Castle Ventures Pvt. Ltd. ("21st Castle," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 21castle.com or contact us regarding our real estate services.

1. Information We Collect

We may collect information about you in various ways:

• Personal Data: Name, email address, phone number, and other contact information you provide when filling out forms or contacting us.
• Property Preferences: Information about your property requirements, budget, and preferences.
• Usage Data: Information about how you use our website, including pages visited, time spent, and referring sources.
• Device Information: Browser type, IP address, device type, and operating system.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our properties
• Schedule site visits and property viewings
• Send you updates about new projects, offers, and company news (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and business
• Legal authorities when required by law
• Professional advisors such as lawyers and accountants

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. Essential cookies are necessary for the website to function properly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Address: 673, 7th Cross Rd, HAL 2nd Stage, Indiranagar, Bengaluru 560008
• Phone: +91 90358 60393
• Email: sales@21castle.com

Last Updated: December 2024